| Sales Support (1-800-575-8016) For
information about our products, pricing, or ordering. |
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Ask
the Decorator Start here to find out
more about any of our products.
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Free
Personal Shopper Service Need help
finding the right wallpaper? Let our personal shopper work
for you!
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Instant Chat for Sales
and Products Available
Mon - Thurs 8:00 AM to Midnight, Fri 8:00 AM to 10:00 PM, Sat & Sun 10:00 AM to 7:00 PM,
Eastern Standard Time. Talk in real time to one
of our decorating experts.
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Customer Support (1-800-575-9019) For
a detailed explanation of our ordering policies or for questions
about orders you've already placed or received. |
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Merchandise
Order Status If you have ordered merchandise,
you can look up the status of your order using your order
number and phone number.
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Parts
Request If your order arrived and
a part is missing or damaged we can replace it.
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Repair
Request If a blind you ordered from
us needs to be repaired just let us know the details and we'll
take care of it.
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Product
Return If you need to return a product,
start here. In some cases a restocking fee may apply. See
Return Policies below.
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Return
Confirmation We can let you know if
your return has been received and processed.
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Return
Policies Our policies regarding the
return of blinds and wallpaper are outlined here.
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Satisfaction
Guarantee We are unique in the custom
order blinds and wallpaper industry; we actually guarantee
your satisfaction.
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Delivery Information
Here are all the details on delivery options for where you
live. Ground shipping is FREE in the 48 states on most orders.
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Privacy
and Security We take great pains to
protect your online shopping experience and adhere to international
standards regarding privacy.
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Instant Chat for Customer Support Available
Mon-Fri 9:00 AM to 6:00 PM,
Eastern Standard Time. Talk in real time to one of our service agents.
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Technical Support |
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How
to Use the Site A quick guide to four
easy ways to shop, plus a complete listing of all our Help
& Information topics.
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Report
a Site/Technical Problem If you are
having trouble using the site or have experienced an error,
we'd like to help.
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I
Forgot My Password We can give you
your hint phrase to help you along or send you your password.
Either way.
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Company Information |
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Employment
Opportunities Our Human Resource group
would be glad to provide information on available positions.
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Address
Information If you need to write us
or find us, here's the information.
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Email
Corporate Management Send an email
to our Management Team.
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Your
Comments and Suggestions We welcome
your comments and suggestions and often change our web site
based on customer input.
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Directions
to Our Showroom We have a showroom
in Livonia, Michigan. Find out how to get there.
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Legal
Notices Includes sections on copyright,
trademarks, use of the site, disclaimers, etc.
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Don't see what you're looking for? Try this. |
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Other
Requests If you have a question or
a request that doesn't seem to fit into any of the categories
shown, you can always use this form.
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