American Blinds, Wallpaper and More is dedicated to providing you with a high quality product and an outstanding customer experience. We appreciate your business and are here to assist you with questions, concerns or feedback. You may contact us by chat, email or speak directly to a friendly, knowledgeable Customer Service Specialist at 1-800-575-9019, Monday through Friday from 9AM to 6PM EST.

Our Customer Service Specialists will guide you through the return process and provide you with a Return Goods Authorization Number to properly track and handle your return to the manufacturer. This is for your protection, as well as ours, as it lets us instruct the manufacturer to expect and notify us of your product return. Returns sent to our corporate office cannot be accepted. Please click on a link above for product specific returns and exclusions.

Window Treatments (Blinds, Shades, and Custom Drapery)
Our window treatments are custom-made and ordered based on your measurements and specifications and are therefore non-returnable. Our window treatments are manufactured to first quality standards, utilizing the highest quality materials and workmanship. If you receive a blind, a shade, or a custom drapery product defective or not as ordered, please contact us immediately and we will fix it. Any error on our part, or the manufacturer's, will be promptly corrected.

If you make a mistake with your measurements, we will offer you an "oops" discount of at least 10% on a replacement order. If the manufacturer provides a larger discount, we will gladly pass the discount on to you.

We also offer a 5 Year Limited Warranty on working parts and mechanisms. You may contact us within this timeframe and we will gladly arrange to have the items repaired or replaced. For additional information, please see our 5 Year Limited Warranty.

Interior Shutters  return to top
Our Caribbean Breeze^® Shutters and Charleston Shutters^™ are covered by their own warranties, which are lifetime and 2 years respectively. Full warranty details are provided during your free in-home estimate.

Wallpaper  return to top
We sell only first quality products! Never seconds! Our wallpaper is guaranteed and backed by a manufacturer's warranty.

If you are ordering wallpapers, borders, or fabrics that coordinate, we recommend you do not begin installation until you have received all of the items. Carefully inspect and examine your wallpaper before beginning your project. In the unlikely event you receive defective wallpaper, please contact us immediately and we will replace the wallpaper free of charge. Where replacements cannot be made, we will issue a full credit back to the original method of payment.

We also recommend you purchase an extra double roll or spool of the pattern you select. This allows extra product on hand, in the same run number and dye lot to ensure a perfect match, for future repairs.

If you wish to return a portion of your wallpaper order, or even the entire order, please contact us within 30 days of receipt of the product to set up an authorized return to the manufacturer. Only uncut, unopened products, in their original factory packaging, are returnable. In this situation, a 30% restocking fee will be deducted from your purchase price and a refund will be issued to your original method of payment. Commercial wallpaper, custom murals and custom borders are non-returnable.

Shipping charges and restocking fees for returned merchandise are the responsibility of the customer and are non-refundable.

Fabric  return to top
Fabric is cut to order and therefore is a non-returnable item. Dyes in fabric will sometimes vary from dye lot to dye lot, so please order enough at the time of your purchase to assure you have the same color lot to complete your project.

Mirrors and Wall Decor  return to top
If you would like to return a mirror or wall decor, please contact us within 30 days of receipt to authorize a product return. Please save all shipping boxes, packing crates and packaging materials. Carefully wrap and prepare the product for return. All returned products must be in their original condition and packaging.

You may return the product using your preferred shipping method directly to the distribution center address we provide, or we can assist you in selecting a shipping carrier.

If products have been assembled or modified, we cannot accept them as returns. Also, a 25% restocking or repacking fee will be charged by the manufacturer and deducted from your purchase price. After the product has been received by the manufacturer, a refund will be issued to your original method of payment. Finally, certain products cannot be returned to the manufacturer, such as those customized to your specifications. Shipping charges and restocking fees for returned merchandise are the responsibility of the customer and are non-refundable.

Fine Art Oil Paintings  return to top
If for any reason you are not satisfied with your purchase within 30 days of receipt of your Fine Art Oil Painting by Brushstrokes^®, we will exchange, credit or refund 100% of the painting's price. If for any reason you are not satisfied with your Portraits by Brushstrokes^® purchase within 30 days of receipt, we will replace the portrait to make it right.

Please save all shipping boxes, packing crates and packaging materials. Carefully wrap and prepare the product for return. All returned products must be in their original condition and packaging. Please contact us within this time frame to authorize a product return.

Shipping charges for returned merchandise are the responsibility of the customer and are non-refundable.

Poster - Prints or Framed Art  return to top
If for any reason you are not completely satisfied with your Poster - Prints or Framed Art, you may return it for an exchange or refund. Please contact us within 30 days of receipt of the product to set up an authorized return to the manufacturer. No returns accepted after 30 days.

We require you return the item in its original packaging within this time frame and the merchandise is in unused condition.

For Poster - Prints or Framed Art, a 25% manufacturer restocking fee will be deducted from your purchase price and a refund will be issued to your original method of payment. If you select another product of equal or greater value from the manufacturer, we will gladly waive the restocking fee.

Shipping charges and restocking fees for returned merchandise are the responsibility of the customer and are non-refundable.

Home Accent Accessories (Ready Made Curtains, Hardware, and Rugs)  return to top
If for any reason you are not completely satisfied with your Home Accent Accessory, you may return it for an exchange or refund. Please contact us within 30 days of receipt of the product to set up an authorized return to the manufacturer.

We require you return the item in its original packaging within this time frame and the merchandise is in unused condition.

For Home Accent Accessories, a 25% manufacturer restocking fee will be deducted from your purchase price and a refund will be issued to your original method of payment. If you select another product of equal or greater value from the same manufacturer, we will gladly waive the restocking fee.

Shipping charges and restocking fees for returned merchandise are the responsibility of the customer and are non-refundable.

Damaged Deliveries  return to top
If an item is received damaged in transit, please notify us within 48 hours so a claim can be processed.

Please keep the original packaging materials and product for inspection.