We are experiencing high call volumes and longer than normal wait times due to COVID-19. Skip the wait and check your order status online.
We are Committed to You, Our Customers
While all of us; our customers, our families and our loved ones, navigate the day by day changes that sweep the daily news regarding Covid-19, we want to assure you that we are open and adhering to all guidelines and best practices set by the CDC and with our local government.
Our Design Experts and Customer Service associates are prepared, knowledgeable and fully able to work remotely and carry out the same remarkable product guidance and service you've known for years.
Frequently Asked Questions
Can I order Samples?
We are now able to fulfill a limited selection of free sample requests and plan to expand this assortment as soon as we can. You can view sample availability on each product page. In order to ensure the safety of our employees, we have reduced the number of people allowed in our warehouse to guarantee appropriate social distancing. This may mean that you may experience slower delivery than normal, and we appreciate your patience.
If you would like help, have questions, or even have pics of your space, our design experts can totally work with that.
Will Product Orders be Delayed?
We are closely communicating with all of our providers and facilities to provide our customers the most up-to-date information on all of our window treatments. You can look at your product's page to get an estimate of current production times (as you normally would).
Our Commitment to Safety
We are in this together and we take the health and safety of our employees and our customers seriously. With that, we will let you know that in following the directive of our local government, we are complying with a Stay Home — Work Safe order as well as with best practices provided by the CDC. To accomplish this, we are working safely and remotely to get you decorating advice, step-by-step measuring and installation instructions and assistance with orders.