Our Guarantee to You
At American Blinds, we have over 60 years in the business and thousands of satisfied customers. That’s why we’re confident you’ll love your new window treatments—and if you don’t, we’ll make it right.
If you’re not fully satisfied with the quality of your new blinds, give us a call within 30 calendar days after delivery to your home. We’ll help you return your product and find a suitable replacement at no additional charge. If we determine a replacement won’t solve your issue, we’ll give your money back.
In the case of an issue with color, you must have ordered a swatch of the blind you eventually purchased to claim this guarantee. After we verify this, we’ll help you order a swatch of the new color you’d like, and once you know you’ve found the perfect color, we’re glad to help you make the exchange.
This guarantee covers only quality and color; it does not cover measuring errors or product options. If you follow our step-by-step measuring guides and take advantage of our expert design assistance, we’re confident you’ll love your new window coverings!
You must have received your product to claim this guarantee, and prior authorization is required for returns. The Satisfaction Guarantee does not apply to custom drapery or commercial orders. A commercial order is any order containing 25 or more of the same product, of tax exempt status, or delivered to a non-residential address.
Limit one remake per product. Once you’ve ordered a remake, we cannot issue a refund for the same item. Limit 10 items per household per lifetime.
Love It for Less Guarantee
When you shop at American Blinds, we’re confident you’ll love your new window treatments—and you’ll pay less than what you would at our competitors. If you buy a product from us and find the identical product within 14 days after your purchase, give us a call. If you can verify that the lower price is live and in effect on a competitor’s website, we’ll refund you the difference. That’s the Love It for Less Guarantee!
Love It for Less does not apply to a future sale that occurs on products found on American Blinds; it is for competitor pricing only.
This guarantee does not cover non-custom products, specialty blinds, closeout or discontinued items, or commercial orders.
American Blinds reserves the right not to sell any product below its cost.
Our Experts Are Here to Help!
If you have questions about your order or need help designing the perfect blinds, call 800-575-8016 now!