Satisfaction Guarantee
If you’re not fully satisfied with the quality of your new window covering(s), give us a call within 30 calendar days after delivery to your home. We’ll help you find a suitable replacement.
In the case of an issue with color, you must have ordered a swatch of the window covering you eventually purchased to claim this guarantee. After we verify this, we’ll help you order a swatch of the new color you’d like, and once you know you’ve found the perfect color, we’re glad to help you with your replacement order. Refunds are not offered under this guarantee.
This guarantee covers only quality and color; it does not cover measuring errors or product options. If you follow our step-by-step measuring guides and take advantage of our expert design assistance, we’re confident you’ll love your new window coverings!
This guarantee does not cover any product ordered outside our recommended sizes or specifications. Please be sure to view all specifications on the product page before ordering.
Photos of the received product that are not working for your window covering needs may be required to better assist in getting the correct reorder.
Not Covered Under this Guarantee
- Commercial orders (defined as any order containing 25 or more of the same product, of tax exempt status delivered to a non-residential address.)
- Draperies
- Drapery Hardware
- Light Blockers
- Out-of-Recommended specification orders
You must have received your product to claim this guarantee.
Limit one remake per product. Limit 10 items per household per lifetime.
Love It for Less Guarantee
When you shop at American Blinds, we’re confident you’ll love your new window treatments—and you’ll pay less than what you would at our competitors. If you buy a product from us and find the identical product within 14 days after your purchase, give us a call. If you can verify that the lower price is live and in effect on a competitor’s website, we’ll refund you the difference. That’s the Love It for Less Guarantee!
Love It for Less does not apply to a future sale that occurs on products found on American Blinds; it is for competitor pricing only.
This guarantee does not cover non-custom products, specialty blinds, closeout or discontinued items, or commercial orders.
American Blinds reserves the right not to sell any product below its cost.
Our Experts Are Here to Help!
If you have questions about your order or need help designing the perfect blinds, call 800-575-8016 now!