NOVEMBER 23, 2020 - COVID-19 Update - Learn More

We are experiencing high call volumes and longer than normal wait times due to COVID-19. Skip the wait and check your order status online.

We are Committed to You, Our Customers

While all of us; our customers, our families and our loved ones, navigate the day by day changes that sweep the daily news regarding Covid-19, we want to assure you that we are open and adhering to all guidelines and best practices set by the CDC and with our local government.

Our Design Experts and Customer Service associates are prepared, knowledgeable and fully able to work remotely and carry out the same remarkable product guidance and service you've known for years.

Frequently Asked Questions

Can I order Samples?

We are now able to fulfill a limited selection of free sample requests and plan to expand this assortment as soon as we can. You can view sample availability on each product page. In order to ensure the safety of our employees, we have reduced the number of people allowed in our warehouse to guarantee appropriate social distancing. This may mean that you may experience slower delivery than normal, and we appreciate your patience.

If you would like help, have questions, or even have pics of your space, our design experts can totally work with that.

Will Product Orders be Delayed?

We are closely communicating with all of our providers and facilities to provide our customers the most up-to-date information on all of our window treatments. You can look at your product's page to get an estimate of current production times (as you normally would).

Our Commitment to Safety

We are in this together and we take the health and safety of our employees and our customers seriously. With that, we will let you know that in following the directive of our local government, we are complying with a Stay Home — Work Safe order as well as with best practices provided by the CDC. To accomplish this, we are working safely and remotely to get you decorating advice, step-by-step measuring and installation instructions and assistance with orders.

Exercise Your Privacy Rights

American Blinds values and respects your privacy. Some of the ways we use the personal information we collect include:

Convenience To provide you with the best experience through services like eReceipts, in-home measure, and installation.
Consistency To provide the same customer service experience when you engage online or over the phone.
Communication To inform you about your orders and accounts, and to respond to your inquiries.
Awareness To make you aware of the products and services we offer to support your home improvement needs.

You can learn more about how American Blinds uses the personal information we collect in our Privacy Policy.

Complete the form below to submit your request. When we receive your information, we'll use it to verify your identity and review your request. Need to make more than one request? Complete a new submission form for each request.

You can:

  • Request the personal information we collect about you.
  • Ask that we delete the personal information we collect about you.
  • Opt out of having your personal information sold (while we do not share your personal information with third parties in exchange for money, we disclose certain information in exchange for insights and other valuable services, and California law treats such sharing as a "sale" even if no money is exchanged; click here for more information).

Important Note Regarding Requests to Opt Out of Sales

If you submit a request to opt out of having your personal information sold, we will use the information you provide to verify your identity. After verifying your identity, we will associate the information you provided with information we hold to prevent further sales of that information. However, if you use our websites, mobile applications, connected device applications, or digital services, we may not be able to associate the information you provided in your request with the information collected from your usage of our websites, mobile applications, connected device applications, or digital services. Please click here for information about how to control certain digital tracking tools that may involve sales of digital information.

Making a Request

A working email address is required to complete your request online or call 800-620-2687 to speak to a representative if you don't want to provide an email address.

For each request you submit, we'll send a verification email to the email address you provided. This may take up to 72 hours. Check your spam folder if you don't see it. You'll have 3 days to verify your email address before your request expires (if you don't, you'll have to submit another request).

If you are making a request on behalf of another person, please send your request to privacy@americanblinds.com and include the following information about you and the person on whose behalf you are making the request: name, mailing address, email address, and phone number. You should also provide proof of your authorization to act on the other person's behalf. We will contact you for additional information once your request has been received.

After we process your request to delete your personal information or to opt out of the sale of your personal information, you may still see advertising regarding our products and services. We may deliver advertising to a general audience or place advertising on websites, mobile applications, and connected device applications that relates to our products and services. For example, if you visit a do-it-yourself website, you may see advertising on that website that promotes our products and services.